PD&C was born from more than 15 years of working with professional organizations experiencing bottlenecks in day to day operations and needing clear concise and professionally developed internal and client documentation. We can resolve issues such as simple tasks taking longer than necessary, document routing through the office which could be handled electronically, files as well as time being lost which ultimately results in lost revenue. The resolution for these problems is a well thought out and documented workflow process.
Over the years technology has improved the ability to create much better file organization through the use of the appropriate electronic environment. Routing of information no longer has to result in lost information if the appropriate tools are matched with the right process.
Scan processes can be implemented with the use of simple fillable forms to initiate the downsizing of paper files maintained within the organization. Retention policies can easily be managed to avoid over-retaining or under-retaining of electronic files by creating logical organization within the network storage area for filing.
At PD&C we specialize in assisting companies with getting the most out of their network environment through development, documenting, and diagramming customized file workflow.
Process documentation has become an integral part of getting any entity operating in an efficient manner. We can generate customized departmental workflow diagrams, help files that can be published to an Intranet site for assisting with common office tasks, Policy & Procedure manuals, and other guides which can be distributed electronically for ease of use.
Other tools that are helpful include items such as email management policies, fillable forms for making electronic requests, searchable electronic employee handbooks, and user manuals for specialized software or tasks. A complete range of Technical Authoring is one of the most valuable resources we have to offer.
Training employees to use new processes and the related tools is imperative to insuring that the time invested in the workflow results in Users following the new processes. In addition to workflow specific training, we also offer services in assisting with developing training materials and sessions for applications specific to the organization. We can work with in-house personnel in a "Train the Trainer" capacity or provide the training for you.
For those who are Authors themselves, we also provide a full range of Publishing Services through PD&C Publishing. These resources are available for anyone who has created their own publication work and are in need of the means to Edit, Format for Print and/or Electronic Editions, Promotions, as well as ISBN and Copyrighting. These services are provided in the same manner as our Consulting, Documentation and Training services; either as a complete package, consultation only, or al-a-carte. Check out PD&C Publishing to see exactly what we can do for you.
PD&C also offers an a-la-cart menu of all of our services. Use the Consulting link to learn more about workflow consulting, the Documentation link to see a complete description of all Documentation Services offered, and the Training link to review our Training options.